The world is going digital and so is the travel industry. Travelers and holiday makers are becoming more confident with researching and booking their trips and accommodation online. Do traditional travel agents still provide any value, when the travel bug comes creeping up on you?

The Consumer Protection Act is in effect as of 1 April 2011 and is expected to change the South African business landscape including the tourism and travel industry. We have filtered out some of the more relevant points for our readers and clients in the travel industry.